A HELPING HAND

We’re here to help.

Get started, find your media or resolve an issue. Choose your app and follow the guide.

Your first steps.

01

Add your source.

In Gplayer, use the + button or the file and network stream opening options. In Gplayer TV, open the add-source options. Choose a file, an SMB share, an M3U/M3U8 playlist or an authorised Xtream account.

02

Enter the details.

Enter the full address and, if required, credentials supplied by your server. For a NAS, check that the SMB share is reachable from your device. Add your XMLTV guide if you use one.

03

Start watching.

Open your source, select a media item and start playback. You can then use history and resume playback. On Apple TV, navigate with the Siri Remote.

Gplayer

On iPhone and iPad

Allow local network access when the app needs it for your NAS or local devices. To open a file, make it available in the Files app, then select it in Gplayer.

Data and privacy

Apple Watch

Control from your wrist.

Browse the library, start media on a paired device and control playback, pause and volume with the Digital Crown. The iPhone stays active and relays commands to iPad or Apple TV.

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CarPlay

Your library, in CarPlay.

Access your accounts, channel groups and playback controls through your iPhone on supported systems and vehicles. Available features depend on compatibility.

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Apple Vision Pro

Your space. Your media.

Enjoy Gplayer in your space with the Designed for iPad version. This is not a native visionOS app or a claim of spatial video playback.

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Mac Apple silicon

More room for your sources.

Use the Designed for iPad version on compatible Apple silicon Macs, subject to App Store availability. Gplayer is not a Mac Catalyst application.

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Gplayer TV

On Apple TV

Check that your Apple TV can reach your server or NAS. Using the same Wi-Fi network does not guarantee access: a guest network or device isolation can block connections.

Check the address, port and account permissions. Also consult the in-app guide for navigation and playback controls.

Data and privacy

Subscription, trial and restore.

Each app offers a three-day free trial, followed by an annual subscription billed by Apple at the price shown in your App Store. Gplayer and Gplayer TV use separate subscriptions.

  • To restore a purchase, open the relevant app and choose “Restore Purchases” on the subscription screen.
  • To manage or cancel, open your Apple Account settings or use the link below. Deleting the app does not cancel the subscription.
  • If restoration fails, make sure you are using the same Apple Account used for the purchase, then try restoring again.

Playback won’t start?

  • Check your connection, then the source address and credentials.
  • Try another media item you can legally access to isolate a file or format issue.
  • Check your provider’s connection limits. Gplayer does not control third-party servers.
  • If the issue persists, include the app version, device model, system version, source type and steps to reproduce it.

DIRECT CONTACT

Let’s talk.

A question or a reproducible issue? Contact Guillaume, the developer of Gplayer.

Never share passwords, tokens or links containing credentials. Redact them from screenshots and logs.